Delivery & Returns

All frozen products have a 3kg minimum per order to send.

*Dry goods will be sent standard post.

Please make sure the entrance is easy and safe to access for the driver. 
Add any other details about doggo, food, delivery in the form at checkout.
 
If no one is home goods will be left at front door or somewhere safe. They will be chilled well with ice packs.

All inner Auckland orders must be in by Tuesday Midday or they will be delivered the following week. 

(Inner Auckland using Urgent couriers 6-9pm evening delivery)

Delivered Thursday evenings 6-9pm ( in card board boxes with Ice Packs)

  • Up to 20kg     $13.00
  • Over 20Kg      $20.00  
Outer Auckland 
Delivery Friday
  • 3 - 20kg     $13.00
  • 20.1- 40kg  $20.00
Short Haul Delivery: Friday
  • Up to 20kg     $13.00
  • Over 20Kg      $20.00
All other North Island orders are using NZ Couriers /Overnight Courier  Nationwide
Order cut-off Tuesday midday, delivered in recycled polystyrene boxes
    Long Haul Delivery: Friday
    • 5 -  20kg     $18.00
    • 20kg -40Kg   $40.00

     

     Waiheke/South Island/Inter Island 2 day delivery: 

    South Island orders need to be in by Monday Midday.

    Delivery Friday

    • 5- 20kg     $40.00
    • 20kg - 40Kg   $85.00
      
    Dry Goods, Treats,Jars and Pet Care Products: Shipped across NZ
    Standard Post
    1-10kg $10.00
      10-20kg $20.00

      Damaged/Spoiled Goods/Refunds

      If you feel the product has been delivered to you in a damaged or spoiled state, please take photographs and send them to hello@wellnessdogco.nz with details on the issue. If we are in agreement we will either credit your account or send a replacement delivery, depending on your preference.